Job Description:

Regional Customer Service Advisor

Location: The Quayside, Hong Kong

Permanent

Full Time – 38.75 hours per week, rotating shifts including weekends and public holidays

Competitive Salary

3 x roles available

We make health happen

At Bupa, we’re here to help people live longer, healthier, happier lives – and make a better world. As a Regional Customer Service Advisor, you’ll be at the heart of that mission, supporting our customers across the globe with empathy, clarity and care.

You’ll be the friendly voice and helpful guide for our members, ensuring every interaction reflects our commitment to outstanding service. Whether it’s helping with pre-authorisation requests, answering coverage questions, or resolving concerns, you’ll play a key role in building trust and loyalty.

This is a fantastic opportunity for someone who’s passionate about premium customer servi...