The Refrigeration Maintenance Manager is accountable for delivering safe, compliant, and high‑performing refrigeration maintenance across circa 200 retail sites, covering areas from Grimsby to Nottingham. Leading a team of 15 service technicians and 2 apprentices, the role drives maintenance strategy, service standards, and continuous improvement while ensuring strong performance against KPIs such as response times and first‑time fix rates. You will provide technical leadership, ensure compliance with F‑Gas and health & safety legislation, manage budgets and costs, and deliver a reliable, legally compliant estate for customers, colleagues, and stakeholders.

Responsibilities

• Lead refrigeration maintenance strategy, standards, and continuous improvement across 200 retail stores
• Manage contractor performance and represent Operations at performance and governance reviews
• Provide expert technical support, including escalations and complex fa...