**1. Role Overview**

Manage and oversee all recreational facilities and activities, ensuring a safe, engaging, and high-quality guest experience while driving revenue and operational efficiency.

**2. Key Responsibilities**

**Operations Management**

Oversee daily operations of recreational facilities (pool, beach, gym, kids club, water sports, spa support if applicable)
Ensure all areas are clean, safe, and fully operational
Enforce SOPs, safety standards, and emergency procedures
Schedule and supervise team to ensure optimal coverage

**Guest Experience**

Deliver engaging recreation programs for all guest segments (families, kids, adults)
Interact with guests, gather feedback, and resolve complaints professionally
Personalize guest experiences and build strong rapport
Ensure high standards of service and guest satisfaction

**Activities & Programming**

Design and implement a creative activities cale...