Duties & Responsibilities:-
1. Greet and assist customers professionally
2. Handle calls, walk-ins, and inquiries
3. Schedule and manage appointments (assign and allocate Service Advisor to look into different requirements accordingly)
4. Address and escalate customer complaints
5. Coordinate with service teams and update customers
6. Maintain records and perform basic admin tasks
7. Ensure a clean and organized reception area
Job Requirements:-
1. Minimum SPM/Diploma or equivalent
2. Good communication and interpersonal skills
3. Basic computer knowledge (MS Office, scheduling systems)
4. Friendly, professional, and customer-oriented attitude
5. Ability to handle complaints calmly and efficiently
6. Good organization and multitasking skills
7. Prior customer service experience for at least 3 years is an added advantage
Interested candidates may click “Apply Now” to submit your application OR drop us your updated resume at...