Job Overview

The Receptionist operates a switchboard and receives visitors so that all callers/visitors are dealt with promptly, courteously, and accurately. This job also provides clerical & administrative support to managers or employees and coordinates all daily administrative activities which include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.

Key Responsibilities

• Receive and correctly route incoming and outgoing telephone calls at a switchboard or multi-line phone and maintain long distance call logs.
• Take and distribute accurate messages.
• Greet visitors and determine the nature of their visit.
• Issue visitor passes and maintain visitor logs.
• Alert appropriate party of visitor arrival or direct visitors to appropriate office, department, or employee.
• Respond to routine inquiries from internal or external sour...