Your role is to serve as our guests’ first point of contact on arrival and manage all aspects of their accommodation. Responsibilities include checking in late arrivals and processing early departures, responding to guest requests, and managing reservations registering guests, managing reservations and providing information about rooms, amenities, rates, inclusions, exclusions, activities available, mealtimes, do and don’ts, emergency contacts and general information about the Area. You need to have a passion for customer service. Ultimately, you will help create a pleasant and memorable experience for our guests.