MAIN DUTIES AND RESPONSIBILITIES:    

1.1.1    Register and process check in for all arrivals.
1.1.2    Handle guest check outs efficiently and professionally.
1.1.3    Update guest information into the computer after a complete check in.
1.1.4    Accountable for cashiering duties foreign exchange transactions night audits tasks and settlement upon Guests departure.
1.1.5    Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed.
1.1.6    Provide friendly sand courteous service to guest and respond promptly to all requests and inquiries at all time.
1.1.7    Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.
1.1.8    Handle issuance of guest room key cards and ensure effective control for guest security.
1.1.9    Check and convey message mail and package to Guests.
1.1.10    Assist at the Information counter Foreign Exchange ...