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Receptionist

Company

Scenic Hotel Group

Location

New Zealand, New Zealand

Type

Part-time

Hotel: Scenic Hotel Te Pania
Location: 45 Marine Parade, Napier South, Napier 4110
Employment Type: Part-time permanent position 
Hours of Work: Guaranteed minimum of 24 hours per week, rotating roster, including weekends.
Shift times: between 7:00am - 3:30pm and 2:45pm - 11:15pm
Explore: https://www.scenichotelgroup.co.nz/napier/scenic-hotel-te-pania/

Key Tasks & Responsibilities:

  • Meeting and greeting guests, and managing the process of checking guests in and out of the hotel, including verifying identification, processing payments, and providing room keys.
  • Assisting with reservations on a day-to-day basis.
  • Handling phone calls and emails, taking messages, and responding to guest inquiries or concerns 
  • Providing information on local attractions, dining options, transportation, and other services.
  • Handling guest complaints or escalating them to the appropri...

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