Position Title: Receptionist

Department: Store Administration

Supervisor: Branch Manager

FLSA: Non-exempt

Position Summary:

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, as well as additional clerical duties

Essential Functions:

1. Answers the telephone and directs the caller to the appropriate associate. Transfers a caller to an associate’s voice mailbox when the associate is unavailable.
2. Greets and directs visitors.
3. Confirms membership, issues temporary membership cards, and occasionally process new memberships on computer.