As the face of the practice, you'll play a key role in creating a positive patient experience while ensuring the smooth day-to-day running of our front desk. This is a fantastic opportunity for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in providing outstanding customer service.

Key Responsibilities

• Greeting patients and creating a warm, welcoming environment
• Managing incoming phone calls and responding to patient enquiries
• Scheduling and confirming appointments
• Processing payments and managing patient accounts
• Maintaining accurate patient records and data entry
• Coordinating patient recalls and follow-up appointments
• Supporting clinicians and the wider practice team with administrative tasks
• Managing daily front desk operations and ensuring a seamless patient experience

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