What is the role?

Being the first point of contact for all visitors to our Howden offices, creating a warm and inviting environment and delivering a five‑star customer service experience.

Responsibilities

• Meet and greet clients and visitors in a professional manner and ensure they are well looked after while in our offices.
• Rotate daily between five reception desks throughout the building, gaining familiarity with each floor and its specific duties.
• Work as part of a dynamic reception team, helping to maintain a high level of service to all clients.
• Book meeting rooms via the Condeco meeting room booking system as required.
• Liaise with the Hospitality team on changes to catering bookings on the day.
• Manage the booking of couriers for domestic and international deliveries.
• Ensure seamless communication between the Hospitality and Reservations teams regarding any hospitality requirements or room boo...