Your Role
You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.
Other duties include –
Creating a welcoming environment for patients that sets them at ease from the outset
Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
Answering the telephone, making appointments and collecting patient charges
Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive
Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs
About You
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