Due to ongoing growth, we are inviting applications for an experienced Receptionist/Client Care Team Member to join our team at Wear Referrals.

Job responsibilities

• Welcoming clients and their pets in a warm, professional manner.
• Managing the diary; booking in appointments and surgical procedures.
• Answering a range of client questions via email and telephone.
• Pro‑active communication between clients and colleagues to ensure the day runs smoothly.
• Administration duties e.g. scanning paperwork, filling in forms etc.
• Processing prescription requests.
• Taking payments.
• Promoting offers and services.
• Ensuring that reception is clean and well‑stocked.

This is a full‑time position working 40hrs/week over 5 days, Monday to Sunday, shifts between 7am – 10pm.

The ideal candidate will have significant experience in a similar high‑pressure client care environ...