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Reception Team Leader

Company

NOVOTEL

Location

York, United Kingdom

Type

part-time

Job Description

As our next Reception Team Leader, you…

Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.

Assist in effectively running the front office operations with a hands-on approach.

Help guests and create positive experiences.

Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

Maintain strong working relationships and communicate with all departments.

Work duty manager shifts as and when required

A little more information:

You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.

Our hotel offers 146 rooms, meeting rooms, bar, restaurant and Swimming pool.

To ensure you can best welcome and care for our guests you will need to ...

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