Do you want to work in insurance customer service with a high level of standards: clarity, method, and resolution until closing? At ADM Value, we are hiring Insurance Customer Service Managers to assist clients by phone and email.
Your role: understand the request, provide a reliable answer, follow up on cases, and ensure a reassuring customer experience that complies with procedures.
You will join a large-scale setup: a project launch that will quickly grow. In this context, those who get involved from the start quickly move up: accelerated skill development, responsibilities, and real, fast growth opportunities.
Your tasks
• You handle incoming customer requests (calls + emails).
• You respond clearly: contract information, guarantees, case follow-up, common requests.
• You ensure rigorous processing: understanding, structured response, follow-up until resolution.
• You guarantee traceability in tools and co...
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