Marikina City, Metro Manila, Philippines Quality Control & Assurance

About the job Quality Services RTS Staff

JOB SUMMARY

The Quality Services Staff for Return to Seller (RTS) is responsible for inspecting, evaluating, and documenting the condition of returned cosmetic products from customers or distributors. This role involves identifying quality-related issues, classifying returned items, and determining their appropriate disposition (e.g., rework, disposal, or restocking). The position plays a critical role in maintaining product quality by ensuring that all returned items are thoroughly assessed in accordance with company standards and Good Manufacturing Practices (GMP).

KEY RESPONSIBILITIES

• Inspect returned cosmetic products (RTS) for conformance to quality standards, damage, contamination, packaging issues, or other defects.
• Classify returned items based on predefined categories (e.g., good stock, reworkable, disposal).