A leading consultancy and manpower services firm in Metro Manila seeks a Quality Manager to drive quality performance for an e-commerce and social media account. You will lead QA operations, ensure compliance with quality standards, and support performance improvement initiatives. The ideal candidate has 3 to 5 years of experience in a quality management role within the BPO sector. This role requires strong analytical skills, leadership ability, and the flexibility to work onsite and during UK/US shifts.
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