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Quality Assurance Specialist | Work From Home

Company

Vector Outsourcing Solutions Phils.

Location

pasig, Philippines

Type

Full-time

Salary: PHP 30,000 - 45,000 / month

Job Description

  • Conduct routine and random audits of healthcare billing transactions including charges, payments, claims follow-up, denials, and AR activities.
  • Review daily, weekly, and monthly productivity reports of billing associates.
  • Validate logged production against actual completed work.
  • Investigate quota discrepancies, overstatements, duplicate entries, or unsupported outputs.
  • Monitor AR aging inventory and collector activity.
  • Audit follow-up actions for unpaid, denied, underpaid, or pending claims.
  • Ensure adherence to client SOPs, HIPAA standards, internal controls, and company policies.
  • Monitor completion of required trackers, checklists, and month-end deliverables.
  • Support implementation of new controls, metrics, and process enhancements.
  • Prepare QA scorecards, performance dashboards, and error trend analysis.

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