Ensure full compliance with quality and food safety standards across European Schreiber plants and suppliers through the execution and follow-up of audit programs. Ensure customer satisfaction through correct management of complaints, fulfillment of customer requirements, and development of new needs. Participate in multidisciplinary working groups for the standardization of global Food Safety and Quality processes in Europe.

Responsibilities

• Conduct Schreiber internal and supplier audits.
• Monitor and follow up audit findings, including deviations and agreed corrective action plans.
• Complaint management: communicate incidents received to the plants, follow-up; communicate with consumers to understand details; follow up on sample recovery.
• Review and verify data for sending daily, weekly, and monthly reports.
• Analyze monthly and weekly trends to follow up the quality objective.
• Communicate with consumers to understa...