United Microelectronics Corporation (Singapore Branch)
Location
singapore, Singapore
Type
Full-time
Responsibilities
Handle customer complaints, returns, and improvement requests; monitor progress and ensure efficient resolution.
Coordinate customer audits, QA visits, and surveys, including follow-up activities to address findings.
Manage customer requests and maintain relevant customer satisfaction metrics.
Collaborate with cross-functional teams to resolve quality issues and meet customer requirements, driving product quality improvements.
Requirements
Minimum Bachelor's degree in Electronics Engineering, Electrical Engineering, Material Science, Chemistry and Physics.
Basic understanding of semiconductor technology.
More than 3 years’ relevant experience in module process/integration and/or quality field handling customer.
Knowledge of problem solving (8D methodology), statistical techniques, production part approval process (PPAP) and planning/project management is an advant...
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