Our client is a well-established organisation operating within the financial services sector, with a strong reputation for delivering positive outcomes for its customers and communities. They are seeking a detail-oriented and analytical Quality Assurance Analyst to provide independent assurance over business processes, identify opportunities for improvement, and strengthen the effectiveness of internal controls.

Reporting to the Manager Operations Support & Quality Assurance, you'll assess the effectiveness of internal controls, evaluate compliance with policies and regulatory obligations, and provide recommendations to enhance processes and minimise risk.

This is a varied role that combines quality assurance, compliance testing, analysis and stakeholder engagement to support a culture of continuous improvement.

Key responsibilities

• Conduct assurance reviews and testing in line with the Compliance Assurance Programme.
• Identify control g...