Overview

We are looking for candidates with exceptional customer services skills for this fantastic opportunity to join the PureGym Member Services Team. Answering membership queries via Facebook, Twitter, Instagram, Emails, LiveChat, Calls and more. At Pure Gym Member Services we are responsible for answering member enquiries from all over the UK and USA, we are looking for candidates to join our team working in a fun and dynamic working environment. We want passionate candidates with exceptional customer service skills and a genuine interest in health and fitness.

Responsibilities

• Provide digital customer service support and high-quality member experience.
• Establish member needs and provide appropriate information or solutions – aim to offer a first contact resolution.
• Offer exceptional customer service, always exceed the customer expectations.
• Overcome customer concerns with a positive outcome.
• Pro-active ...