FILINVEST COMPANY: TIMBERLAND HIGHLANDS RESORT

POSITION SUMMARY

In accordance with the policies, procedure and standards of Chroma Hospitality Inc. and Timberland Highlands Resort, Rizal, and under the supervision of the Purchasing Manager, the Purchasing Officer is responsible in obtaining the best quality material and service at the right time in the most cost-effective manner.

SCOPE AND RESPONSIBILITIES

MEET AND EXCEEDS CUSTOMER AND TEAM MEMBERS EXPECTATIONS

1. Establishes and communicates customer service objectives which support achievements of Crimsons Mission and Vision.
2. Monitors customer service levels and counsels' employees with alternative methods of responding to customer requests.
3. Determines customer delight level and needs by reviewing comment cards and talking to customers regularly.

PURCHASING OFFICER DUTIES RESPONSIBILITIES

1. Ensure competent quality execution of al...