Department:
Public Utilities
About Our Job
Do you have experience in managing a team in customer billing? As a Public Utilities Billing Supervisor, you will be responsible for overseeing the billing team while conducting audits on the monthly billing of all customers. Apply today to join this growing department.
Job Description:

• Lead, coach, evaluate, develop, and supervise a staff of financial specialists.
• Develop performance measures and track and report workload and procedures.
• Establish SOP's and training documents/manuals for the Billing department.
• Create, generate, and review daily system reports utilizing current report writing software.
• Review and Approve billing adjustments to accounts at customer's request per resolutions & department guidelines.
• Provide back-up support to the Administrative & Customer Service area with billing and customer phone contact. ...