Summary


Responsible for system-wide rapid response to all critical code activations, safety alerts, incoming emergency 1-911 responses, non-emergency calls for dispatch and services utilizing multiple technologies. Supports all computer aided dispatch for coordination of internal response and external to appropriate agencies in response to emergency situations. Responsible to monitor and process critical alarms for fire, ChemPak, gas, temperature, infant protection, panics, intrusion, and access control. Coordinates and maintains emergency dispatch protocol to ensure safe and secure environments of care to include monitoring camera systems, mass communication programs, and overhead paging while operating a multi-line phone and alerting system. Gathers information and determines appropriate level of priority of the call for service and enters data into the CAD (computer aided dispatch) system. Monitors and operates radio console with radio equipment to dispatch and co...