SUMMARY

Installs and repairs personal computer hardware.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned:)

Install, modify, troubleshoot, and repair personal computer hardware and software

Perform routine maintenance to ensure good operating conditions

Communicate with users to detect possible problems

Assist in the evaluation of new equipment to be supported by the Technical Support area

Maintain inventory to ensure maintenance and repair of computers

Maintain up-to-date virus protection

Perform regular hard drive clean up and maintenance

Maintain files for software documentation

Research and test new software packages

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications lis...