Security Technology – Protection Technology Operations Technician

This role provides technical support for EY’s Information Security technologies, ensuring they operate within agreed service levels and maintain peak performance. The technician balances firm security needs with business impact, manages maintenance activities, coordinates projects, and communicates technology issues to leadership.

Key Responsibilities

• Provide technical support for Information Security technologies, confirming they operate within agreed service levels and at peak performance.
• Balance security requirements with business impact, handling escalations and time‑sensitive situations under pressure, especially during service restoration.
• Design, plan, manage, and coordinate planned maintenance activities and standardise/automate processes for Information Security technologies.
• Represent the team in project activities, providing support and managing B...