Understanding & reviewing bid documents. To provide support to the Sales department in RFQ process, preparation of technical BOM quotation.
Led the technical support team in providing expert guidance on explosion-proof enclosure products, ensuring compliance with safety regulations and industry standards.
Design & development of Power Distribution Boards, Junction Box , Control Panels & other company products for Hazardous Areas.
Managed customer inquiries and technical issues, delivering timely and effective solutions to enhance customer satisfaction and loyalty.
Oversaw the preparation and submission of approval drawings for projects, ensuring accuracy and compliance with client and regulatory requirements.
Developed and delivered training programs for subordinates on technical support processes and product knowledge, as well as basic explosion-proof training for cu...
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