Property Territory Manager (Area Host) - Lloyds Living

Company

Lloyds Banking Group

Location

Blackpool, United Kingdom

Type

Full time

Description
Role Purpose
Build and manage customer relationships and support the lettings, inspection and management of developments across your region. Act as the key point of contact for customers from viewing through to move-in, inspection through to move out, ensuring exceptional customer service and operational efficiency.
Key Responsibilities
Customer Service & Engagement
Create amazing experiences across viewings, move in days, mid term inspections and move outs.
Gain the respect and support of residents through outstanding service and professionalism.
Report and resolve issues in a timely and professional manner.
Onboarding
Host viewings and open house events with potential customers
Gather and record viewing feedback before posting to the PMS to aid reporting.
Explain and/ or guide customers through the application processes and answer any questions

        
        
    

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