Supervising equipment maintenance, providing technical support, and managing the team budget to ensure efficient operations and profitability.

Providing technical support, managing the team budget to ensure efficient operations and profitability.

Reporting and Analysis

Collaborating with planning functions, producing key performance reports, and using data analysis for operational efficiency and KPI establishment.

Quality Assurance & Continuous Improvement

Managing inventory, establishing quality assurance processes, and conducting regular inspections to ensure standards are met and improvements are made.

Customer Service and Stakeholder Management

Fostering customer relationships, resolving inquiries, guiding the team in service delivery, and improving the customer service process.

Effective People Management

Set daily goals for service technicians and support staff, collaborating with higher management to ...