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Project Manager, Store Operational Excellence

Company

Selfridges

Location

London, United Kingdom

Type

Permanent

Project Manager, Store Operational Excellence

Job Introduction

This role ensures the effective project management of retail operational excellence initiatives across our physical stores. You will support the delivery of the road map as set by the Head of Retail Operational Excellence by seeking to continually enhance our customer experience. Your role will see you managing a variety of store related projects impacting customer and team member experiences, driving best in class ways of working and operational efficiency. Current Key focuses for the Store Operational Excellence team is the implementation of RFID across our E2E Supply Chain, with key focus on Stores, Supply Chain and Merchandising activities.

Key Responsibilities

  • Identify, deliver and manage end-to-end operational projects across all stores to optimize ways of working and support business efficiency, continuously striving for retail excellence throughout a...
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