Job Description
-Someone with Customer Experience/Service Excellence/Customer Satisfaction ideal
-Someone who knows about Medallia software, familiar with OSAT/CSAT metrics
-Project management skills needed: great communicator, good with deck prep for steercos and other types of meetings, can run effective workshops. Run the meetings, take the notes, hold people accountable to commitments.
-This is a program of 12 small projects with a small group of people
-Multiple vendors involved, someone who can hold vendors accountable to project outcomes

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expressi...