1. JOB TITLE:

Project Manager

2. MAIN PURPOSE OF THE JOB:

The role of a Project Manager is to lead a multi-disciplinary team of customers, category specialists & supply
partners through project life cycles by consulting, planning, budgeting & tracking fulfilment against an agreed
schedule. Working to deliver on time, in budget and at the right quality to enable maximum customer
satisfaction. It will require consistent frontline engagement within a marketing environment and will typically
cover Creative, Print, POS & Promotional Merchandise requirements.

Reporting to a Customer Success Manager (CSM), you will form part of a frontline team responsible to
collectively deliver operational excellence & revenue growth, improve customer loyalty & satisfaction (CSAT),
enable increased customer lifetime value (CLV) and achieve excellent net promoter scores (NPS).