Join Our Team at Wayne County Airport Authority

Are you ready to take on an exciting role in the heart of Detroit, MI? The Wayne County Airport Authority is seeking a dynamic individual to lead the transition and implementation of IT Managed Services. This is a unique opportunity to work in a bustling transportation hub and make a significant impact on service delivery and operational excellence.

Key Responsibilities

• Serve as the primary point of contact for all contract-related activities and service delivery oversight.


• Lead the transition and implementation of IT Managed Services including Help Desk (L1/L2), Desktop Support, and System Operations.


• Develop and manage detailed project plans, timelines, and milestones to ensure successful onboarding and service continuity.


• Coordinate with technical teams, operations staff, and subcontractors to ensure seamless delivery of 24x7x365 IT support services.