Summary The Program Support Assistant (PSA) is assigned to Nursing, Patient Care Services, and works under the supervision of the respective Associate Chief Nurse. The incumbent performs administrative support duties with considerable latitude for the exercise of independent judgment. The incumbent has responsibility for administering the day-to-day activities of their assigned sections and all phases of the facility specialty program. Responsibilities Has overall responsibility for initiating and carrying out varied and complex duties on behalf of Nursing, Patient Care Services. Primarily responsible for offering service specialized administrative assistance, supporting recruitment processes, managing reports and data such as performance measures, All Employee Survey (AES), clinic utilization data, missed opportunity and no-show data, workload information, open encounters and unsigned progress notes. Independently gathers quality reporting data through various programs and through coo...