Summary The Northern Arizona VA Health Care System is currently recruiting for one Program Specialist (Patient Representative) in the Community Care Service, Prescott, Arizona. The incumbent conducts reviews in the areas of community care coordination and payment of claims related to care in the community with the Budget Analyst to attempt and resolve concerns from Veterans and community providers Responsibilities The incumbent conducts reviews as required by their direct supervisor and medical center leadership. Other duties include, but are not limited to, the following: Contact members of the hospital staff at all levels concerning patient care issues not been resolved by other services and seeks resolution utilizing the full resources of the medical center and VA system. Explore all avenues, crossing lines of authority and responsibility within the medical center, to identify the nature and scope of the problem and to initiate appropriate action for resolution. Independently resolv...