Description Payment Business Operations team manages operational relationships with 20+ payment partners in NA, including credit card issuers and processors, advocating for customer experience and applying operational improvements. Payments Business Operations works closely with internal stakeholders such as Product, Tech, Design and Customer Service, as well as third party partners and banks relied upon to process payments. Additionally this team is responsible for supporting operational efficiencies and escalation reduction opportunities. Come and experience a company and team who focus on customer first! This role will support US-based external credit card partner to push excellence and a world‐class customer experience for mutual customers. This role will also partner with internal customers to identify points of friction, build a business case, propose requirements and advocate for customer experience improvement projects. This role is required to serve as a hands‐on analyst, ...