Enhance customer onboarding at Rentman as a Skilled Services Team Lead in Toronto. Lead international teams to streamline SaaS implementations and drive client satisfaction.
In this vital role, you will focus on lending guidance to the Professional Services team and increasing performance through effective coaching in both Canada and the Netherlands. Collaborating with Sales and Customer Success, you will manage project challenges proactively while ensuring the seamless delivery of PS initiatives to meet revenue targets.
Key Responsibilities:
• Achieve Qualified Services revenue objectives
• Coach international team members effectively
• Oversee end-to-end PS delivery initiatives
• Manage project prioritization efficiently
• Ensure high-quality delivery standards for customer success
Requirements:
• 4+ years in Qualified Services or SaaS onboarding
• 2+ years in a leadership role
• Proven track record in achieving revenue targets
• Familiar with deli...