The Opportunity
We are searching for a professional with experience in a fast-moving consumer goods environment who excels in technical customer interactions and can effectively address production-related queries. This role involves supporting the Operations Director and may evolve as the individual grows within the business.
Position Description
Efficiently manage production and supply chain inquiries, providing effective solutions from order receipt to dispatch.Diagnose and troubleshoot issues, guiding customers through solutions with clarity and patience.Develop and implement production policies and procedures.Delegate manufacturing tasks to ensure team meets production deadlines.Manage the efforts of manufacturing workers on the production floor.Communicate expectations to production workers and evaluate their performance.Educate team members on occupat...