Who Are We?
HammerHead, located in Lake Mills, Wisconsin is a division of The Toro Company. HammerHead delivers a unique combination of rehabilitation, replacement and installation equipment and consumables for the underground construction market. Offering unmatched field support and project consultation to customers worldwide.
The Product Support Specialist will provide technical assistance and support for Cured-In-Place Pipe (CIPP) and other underground technical equipment. This role is highly hands-on, with approximately 75% of time spent performing in-house diagnostics, testing, and repair of equipment, and approximately 25% of time in a desk-based setting supporting documentation, communication, and administrative activities.
This role involves troubleshooting, diagnosing, and resolving technical issues, as well as providing training and guidance to customers and field technicians. The position works to provide direct sales support to customers an...