**Minimum qualifications**:
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in a technical project management or a customer-facing role.
- Ability to communicate in English and Portuguese fluently to engage with local stakeholders.
**Preferred qualifications**:
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
- 5 years of experience managing projects and working with analytics, software coding, or web technologies.
About the job
In this role, you will drive the consumer support strategy for one or more core components of the Google Pay and Wallet experiences. You will help shape a user centric support and enablement ecosystem that delivers a Google user experience. You will influence product strategy through insights and stakeholder management, oversee the customer care experience for one or more features of Google Pay/Wallet, deliver operational excellence as y...