Description

• Pre-sale product inspection and selling.
• Pre-sale product assembly, as needed. Manage and implement on-site installation, repair, maintenance and test tasks.
• Ensure proper turnover of product.
• Facilitate technical training for handlers of product to ensure proper use or application.
• Provide service and customer support during field visits or dispatches.
• Diagnosing possible technical problems, determining and implementing proper solutions.
• Comprehend customer requirements and make appropriate recommendations.
• Build positive relationships with customers.
• Produce timely and detailed service reports, continuous monitoring data and analysis, and other technical documents.
• Cooperate and communicate with other teams (e.g., sales, technical) and ensure smooth coordination.
• Give applicable technical product analysis, forecasting and advice to Supply Chain Managem...