Responsibilities

• Working closely with the iManage Product Manager, you will drive the operational and strategic delivery of the platform - spanning product strategy, governance, security architecture, and stakeholder engagement.
• Own the administration and configuration of the iManage cloud product suite, ensuring optimal platform performance, stability, and security.
• Lead the identification, diagnosis, and resolution of issues across iManage products, implementing effective solutions to maintain optimal system performance.
• Working in partnership with the iManage Product Manager, own the end‑to‑end process for assessing, communicating, and driving adoption of new iManage features and releases, ensuring the firm maximises value from ongoing platform enhancements.
• Drive firmwide adoption of core iManage capabilities, including Drive, Share, and modern search. This includes developing user guidance, knowledge articles, and assisting t...