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Product Quality Engineer

Company

Retail Options

Location

San Jose, United States

Type

Direct Hire

Product Quality Engineer


San Jose, CA (relocation assistance provided)

As a Product Quality Engineer (PQE), you will serve as the technical bridge between customers and internal engineering teams, ensuring product quality performance and customer satisfaction. You’ll lead quality investigations, drive root‑cause analysis, and champion continuous improvement across the entire product portfolio. In this role, you’ll collaborate closely with design, manufacturing, reliability engineering, and customer support team-owning product quality performance. This position is ideal for someone who thrives on solving complex technical problems, influencing cross‑functional teams, and elevating product quality through data-driven decision-making.

  • Lead customer complaint investigations using structured problem-solving methods (8D, 5 Whys, Ishikawa).

  • Coordinate cross-functional teams (product engineering, reliability, manufacturing, test) to identify root ...
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