You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Knowledge Management team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a key member of the team, you will lead an AI-powered Knowledge life cycle that improves self-service, reduces contact volumes, and boosts agent productivity through search, conversational experiences, and intelligent content. You will set vision, prioritize the roadmap, and lead cross-functional teams to deliver measurable outcomes for customers and employees.

Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios i...