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Product Line Support Manager, IT Solutions North America

Company

Werfen

Location

Bedford, United Kingdom

Type

Full-time

Overview

:

Responsible for providing internal and external support on all IT focused product functionality, solutions and solution architecture. This includes providing escalated support, facilitating/leading/advising on technology integration for customers, manageing vendor middleware relationships for health delivery organizations, as well as generating and delivering training curriculum as it relates to the implementation and support of IT Solutions in North America.

Responsibilities

Key Accountabilities:

  • Maintains relationships tointernal key stakeholders through regular comunications

  • Maintains up to date knowledge of customers IT strategyProcesses & Workflows, IT Solutions implementation Strategies, latest Technology and Compliance needs. Follows these developments and acts as an ambassador for those with in Werfen

  • Engages, motivates, and facilitates Laboratory Information System/Hospital ...
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