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Product Engineering Manager

Company

3160 KLA-Tencor (Singapore)

Location

Singapore, Singapore

Type

Full time

Description

/Preferred Qualifications

We are seeking a dynamic and experienced Product Engineering Manager to lead a product support team within the KLA Services Division. This role involves overseeing new product introduction (NPI), technical support, and product sustaining activities. The successful candidate will drive the organization towards a new level of execution excellence, aligning with KLA and KLA Services initiatives and business goals, while meeting both internal and external customer expectations.

Key Responsibilities:

  • Lead and manage a product support team, ensuring seamless new product introductions and robust technical support.
  • Collaborate with product teams to influence design and meet service objectives, including uptime, cost of service, and performance delivery.
  • Provide direction and guidance to the technical support team for both remote and onsite escalation support, ensuring customer tools meet committed ...

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