Solid understanding of overall system operation, system integration, optics alignment and system calibrations.
Influence early PLC designs to include features that will optimize KLA's service business: calibrations and diagnostics, Cost of Service (CoS), reliability, design tolerances, Intellectual Property (IP) protection.
Act as a two-way conduit of information between design teams, and tech support and service personnel.
Strong oral and written communication skills.
Very adept at 7-step troubleshooting, including driving learning and standardization where appropriate.
Full understanding of the need to protect our service IP, and apply BKMs into documentations, FRUs, Tooling, and training.
Able to step into a difficult beta and sustaining critical issue, analyze data from various sources, and working with divisional guides when vital, provide a detailed action plan suitable ...
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