Job Title: Group Manager – Operations (Procurement / SCM) Location: Chennai | Shift: EST Overlap Experience: 15 Years | People Management: 10 Years About the Rol eWe are looking for an experienced Group Manager – Operation s to lead end-to-end delivery across Contract Management, Strategic Sourcing, and Procurement Operation s . This role is critical in drivin g service excellence, SLA adherence, stakeholder engagement, and continuous improveme nt while managing large-scale operations and ensuring complianc e. Key Responsibilit ies ✅ Operational Delivery & Perform anceManage end-to-end sourcing & contracting operations fo r a 40 FTE teamEnsure execution of contracts, SOWs, NDAs, sourcing requests, eRFx, and PO appro valsTrack KPIs, SLAs, and dashboards; drive RCA and corrective act ionsOptimize workload distribution, capacity planning, and utiliza tion✅ Stakeholder & Escalation Manage mentAct as the primary escalation p ointCollaborate with business stakeholders and participate i...