Key Responsibilities: Process Mapping and Digital Transformation:
End-to-End Mapping: Design visual blueprints of all Academy projects, from learner recruitment and SETA registration to EISA (External Integrated Summative Assessment) and certification
QCTO/SETA Integration: Map regulatory compliance checkpoints into the digital workflow to ensure no Evidence of Competence is missed
Automation: Use Google AppSheet and Apps Script to automate manual data entry, learner tracking, and document submissions
AI Implementation: Leverage Gemini for Google Workspace to analyze quality reports and audit findings for rapid gap identification
Agile Project Management:
Sprint Planning: Organize compliance and QA tasks into 2-week agile sprints to ensure accreditation renewals and SETA uploads are never late
Continuous Improvement: Facilitate Retrospectives between the Q...
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